I really didn’t know what to expect when first trying Minutes Solutions. I had employed fellow managers who did minutes on the side. In any case, it seems that doing minutes from a Zoom recording is a challenge regardless. It’s difficult for the minute taker to be sure of speakers’ names and other details not verbally emphasized. Some amount of editing is always going to be needed for these types of draft minutes. I appreciate how your minute takers note where clear questions arise. I always choose to self-edit draft minutes through the process of comparing to the notes I took.
I will stay with Minutes Solutions as a more professional, timely and reliable source for the service.