Privacy Notice

This Privacy Notice explains how Minutes Solutions collects, uses, discloses, and protects personal information. It ensures compliance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This notice applies to all individuals whose personal information is collected by Minutes Solutions, including clients, contractors, employees, and third-party partners.

We may collect information such as:

• Name, email, phone number, address
• Employment and contractual details
• Financial information for billing and payment
• Communication records (emails, support interactions)
• System logs and access records (for cybersecurity and compliance)

Information is collected through:

• Online forms and client onboarding
• Email and phone interactions
• Platform usage and system access logs

We use personal information to:

• Deliver and improve services
• Manage client and contractor relationships
• Fulfill legal and contractual obligations
• Respond to inquiries and support requests
• Secure our systems and detect incidents

We collect and use personal information with your consent or as required by law. You may withdraw consent where applicable, subject to legal or contractual limitations.

Your data will only be used for the purposes outlined above or as legally required. We may share data with:

• Authorized employees and contractors
• Approved third-party service providers
• Regulatory authorities if legally mandated

All authorized third-party contractors follow our privacy and security standards when possible and reasonable.

Personal data is retained only as long as necessary to fulfill its purpose or as required by law. Once no longer needed, data is securely destroyed in accordance with our Data Retention Policy.

When possible, Minutes Solutions employs:

• Encryption for data at rest and in transit
• Multi-factor authentication (MFA)
• Access controls and secure cloud storage
• Audits and vulnerability assessments

You have the right to:

• Access your personal data
• Request corrections to inaccuracies
• Withdraw consent (where applicable)
• File a complaint

In case of a breach:

• We will immediately contain and investigate the issue
• Affected individuals will be notified
• Corrective actions will be documented and taken

If you have questions or concerns about this notice or your personal data, please contact:

Privacy Officer

Email: [email protected]

Phone: (888) 570-1149 ext. 7

This notice may be updated periodically. The latest version will always be available on our website or upon request.