Taking minutes for an HOA or condo meeting can be arduous, intimidating, and a misunderstood procedure. But make no mistake, meeting minutes are crucial and – if taken incorrectly – could cost the community financially.
Condo board meeting minutes are not supposed to be a verbatim recording of what happened at the meeting, but rather they are an official record of the decisions taken by the board of directors. It is where the motions, votes on motions, action items, and notations of items tabled for a future meeting are memorialized. These minutes play a pivotal role in maintaining transparency and accountability within the community.
They are a living written history of the association and provide a linear record of the decisions made over the tenure of many boards of directors. Minutes should be kept for many years and, depending on where you live, there are often time horizons given for how long they are to be kept. They provide continuity and if there is a lawsuit, condo board meeting minutes are considered a significant evidentiary document.
This is why it is critical that minute taking is done properly. Boards often consult the meeting minutes to resolve conflicts and incorrectly taken minutes may instead escalate a dispute. The accuracy and clarity of these minutes can significantly impact the efficiency and effectiveness of board decision-making.
Some associations adapt an established set of rules of order such as Robert’s to their own needs to run their meeting. Rules of order give specific direction on how a meeting is conducted and how the meeting minutes should be recorded.
Unless the organization’s governing documents are specific as to who is responsible for composing the condo board meeting minutes, almost anybody can do this task – but this does not mean anybody should. The importance of accuracy in these minutes cannot be overstated, as they serve as a legal record of the board’s actions.
Minute taking is sometimes done by the property manager or directors on the board – often the secretary. Look at your governing documents to see who is responsible for the minutes and in most cases, it will be the secretary. But while the board’s secretary is the keeper of the association’s important documents including the minutes, it does not mean they have to – or should – actually write them. Having a board member take minutes sidelines a key decision maker who may be too distracted by the task of writing about the meeting to actually contribute to it.
Another option is to engage a third party to take the minutes. These services provide clients with a professional who is well-versed in what must be in condo board meeting minutes and what should not be. A professional minute taker is experienced at documenting the board’s decisions in objective language, which may protect directors from liability in the event of a legal dispute. Minutes by an outside recording secretary have more credibility because the individual who took them wasn’t also involved in making the decisions for the association.
A professional minute taker is also unbiased from the point of view that they are not involved in ownership of any units in the building or home and have no vested interest in the financial outcome or decisions. Thus, allowing them to create minutes on exactly what happened at the meeting and not have the urge to skew the minutes in their favor for a potential financial gain.
Conversely, emotional arguments of who said what are not necessary or advisable in condo board meeting minutes and can even end up making individual board members personally vulnerable in a lawsuit.
Once the meeting minutes are voted upon in a subsequent meeting and approved, they become the official record of the association. This means that they are subject to inspection by the members of the association. Paper copies of board minutes are nice, but lots of documents get lost, and it is always a good idea to digitize them and put them in a folder such as Google Drive that resides in cyberspace. If your association or management company has a fire or flood, and the minutes are lost, that can cause a big problem for the governance of the association.
If you digitize and put them in cyberspace, you can keep the minutes for as long or as little as needed and there is extraordinarily little cost to keep them. There may be great cost of not having them done right and not keeping them for a minimum of at least seven years. To paraphrase an old credit card commercial…Don’t leave a meeting without them.
Minutes Solutions
Minutes Solutions is a professional, third-party minute-taking company that specializes in prompt, accurate, and objective minutes for community associations. Since 2014, the company has provided minute taking services for over 45,000 meetings for more than 3,000 communities and organizations across North America, including the Community Associations Institute. Its cohort of over 125 professionally trained minute takers in Canada and the US undergoes rigorous training in industry best practices that help protect community associations and instil confidence in residents, allowing community managers to focus on operational responsibilities.