Month: August 2023

The Human Touch in Minute Taking

In today’s digital era, technology has revolutionized how businesses operate, streamlining processes and increasing efficiency. Professional services across various industries have embraced automation, artificial intelligence, and cutting-edge tools to optimize their operations. Among these services, minute taking, which involves documenting critical meetings and discussions, has also witnessed technological advancements. While technology has made minute taking faster and more accurate, the question arises: does the human touch still matter in this age of automation?

In this blog post, we will explore the essential role of the human touch in minute taking and why organizations should value the unique contributions of human minute takers. There is no doubt that minute taking is part science and part art, but what portion of this does the human touch play? We will delve into the irreplaceable aspects that human involvement brings to this indispensable practice, paving the way for deeper understanding and personalized approaches.

1. Understanding Context and Nuances

Minute taking is not merely about recording words spoken during meetings. A human minute taker brings a unique ability to comprehend the context, identify essential points, and capture the subtle nuances that technology might overlook. By understanding the flow of discussions, emotions, and non-verbal cues, human minute takers can provide more comprehensive and accurate meeting minutes that capture the true essence of the gathering.

2. Customization for Client Needs

Every client and organization is different, with varying preferences for formatting, content, and level of detail in their meeting minutes. Human minute takers excel in tailoring their approach to meet these unique client needs. They can adapt their writing style, prioritize specific points of interest, and ensure the final minutes align precisely with the client’s requirements, fostering a deeper sense of collaboration and satisfaction.

3. Real-Time Adaptability

During fast-paced meetings or complex discussions, the ability to adapt in real-time is crucial. Human minute takers can promptly adjust their note-taking methods based on the meeting’s pace and intensity, ensuring no crucial information is missed. This adaptability is invaluable in capturing accurate and relevant data that could be easily overlooked by automated systems.

4. Quality Assurance and Expertise

While technology can assist in data processing and organization, it still requires human oversight to ensure accuracy and quality in the final deliverables. Human minute takers possess expertise in proofreading, fact-checking, and fine-tuning meeting minutes to meet the highest standards of professionalism.


The human touch remains an indispensable aspect of minute taking, even in the age of technology. While automation and AI offer incredible speed and efficiency, they cannot replicate the deep understanding, customization, adaptability, and empathy that human minute takers bring to the table. The synergy of technology and the human touch creates a powerful partnership that elevates the quality of minute taking and enhances the overall experience and quality of work. In professional services, where client satisfaction and trust are paramount, embracing both technology and human expertise in minute taking ensures a winning combination.

The Role of a Corporate Secretary: Key Responsibilities

Behind every successful and well-organized corporation stands a crucial figure, often operating behind the scenes – the Corporate Secretary. Often referred to as the “guardian of corporate governance,” the Corporate Secretary plays a pivotal role in ensuring the smooth functioning and compliance of a company. In this blog post, we will explore the key responsibilities and contributions of this essential role and shed light on the indispensable contributions they make to the corporate world.

1. Keeper of Corporate Records

One of the primary responsibilities of a Corporate Secretary is to maintain accurate and up-to-date corporate records. This includes essential documents such as meeting minutes, shareholder records, board resolutions, and other vital corporate documentation. The Corporate Secretary ensures that all records are organized, easily accessible, and compliant with legal requirements.

2. Governance and Compliance

Corporate governance is the backbone of any successful organization. The Corporate Secretary is responsible for ensuring that the company operates in accordance with applicable laws, regulations, and internal policies. They play a key role in facilitating board meetings, overseeing corporate governance practices, and ensuring that decisions are made in line with legal requirements and the company’s best interests.

3. Board Support and Communication

As a liaison between the board of directors and the company’s stakeholders, the Corporate Secretary plays a critical role in facilitating effective communication. They assist in organizing board meetings, preparing meeting agendas, and ensuring that board members receive all necessary information and materials ahead of time. Their contributions ensure that board members are well-informed to make strategic decisions.

4. Annual General Meetings (AGMs)

The Corporate Secretary is instrumental in planning and organizing the company’s Annual General Meeting (AGM). They work closely with shareholders, manage proxy voting processes, and prepare the necessary documentation to ensure a smooth AGM that complies with legal requirements.

5. Risk Management and Disclosure

Transparency is paramount in the corporate world, and the Corporate Secretary plays a vital role in ensuring accurate and timely disclosure of relevant information to regulatory authorities and stakeholders. They assist in risk management by monitoring and reporting on compliance issues, providing valuable insights to the board and senior management.


The role of a Corporate Secretary is multifaceted and central to the effective functioning of a corporation. Their contributions extend far beyond maintaining records; they are instrumental in upholding corporate governance, facilitating effective communication between stakeholders, and ensuring legal compliance. The Corporate Secretary serves as a crucial link between the board of directors, management, shareholders, and regulatory authorities, fostering transparency, trust, and ethical practices.

In today’s complex and ever-evolving business landscape, the Corporate Secretary’s expertise and commitment to upholding corporate standards are indispensable. By shouldering the responsibility of governance, compliance, and efficient communication, the Corporate Secretary enables companies to thrive and adapt to the dynamic demands of the corporate world.

As we acknowledge the pivotal role of the Corporate Secretary, let us appreciate and celebrate their significant contributions to corporate success, recognizing them as the unsung heroes behind the scenes, ensuring that the wheels of corporate governance turn smoothly, ethically, and in the best interests of the company and its stakeholders.

Why Minute Taking is So Vital for Professional Associations

In the world of professional associations, effective governance, transparency, and accountability are the cornerstones of success. As decision-makers, these organizations are entrusted with shaping policies, charting ambitious goals, and ensuring the collective voice of their members is heard. Amidst this dynamic landscape, one essential practice stands out as a powerful catalyst for progress – minute taking. In this digital age, where information flows at unprecedented speeds, minute taking may appear as a traditional practice. However, as we shall discover, it is far from obsolete; rather, it serves as a steadfast guardian of institutional memory and a key driver of effective leadership.

Why minute taking is imperative to any professional association:

1. Legal Compliance and Risk Mitigation:

   – Accurate and comprehensive meeting minutes serve as legally binding documentation of decisions made within the association.

   – By maintaining detailed records, professional associations demonstrate compliance with laws and regulations, reducing the risk of legal disputes or challenges.

2. Transparent Decision-Making and Accountability:

   – Well-documented minutes provide a transparent account of discussions and decisions made during meetings, ensuring accountability among association members and leaders.

   – Members can refer back to previous minutes to understand the rationale behind decisions and hold leaders responsible for their actions.

3. Continuity and Succession Planning:

   – As leadership roles rotate within the association, meeting minutes become vital resources for new leaders to understand past discussions, decisions, and ongoing initiatives.

   – Minutes facilitate smooth transitions and effective succession planning, ensuring the association’s objectives remain on track.

4. Communication with Members:

   – Meeting minutes serve as concise and easily accessible updates on important matters and decisions for members who were unable to attend meetings.

   – This enhances member engagement by keeping them informed and involved in association activities.

5. Evidence for Grant Applications and Fundraising:

   – Clear and well-documented minutes demonstrate responsible management, strengthening the association’s credibility when applying for grants or seeking fundraising opportunities.

   – Potential donors and funding agencies appreciate organizations that maintain transparent records, enhancing the association’s chances of securing financial support.


Minute taking plays a vital role in the success and sustainability of professional associations. By maintaining detailed and accurate records, these organizations ensure legal compliance, transparent decision-making, and accountability among members and leaders. Meeting minutes facilitate effective communication with members, support succession planning, and strengthen the association’s position when seeking grants or fundraising opportunities. Moreover, they serve as valuable evidence in legal situations and prevent misunderstandings or conflicts, fostering a cooperative and engaged association community. As a fundamental practice, minute-taking cements the foundation for strong governance and efficient operations within professional associations.

Minutes Solutions Inc.

Minutes Solutions takes the minutes for ASAE and CSAE boards and committees. As a professional third-party minute taking company, Minutes Solutions provides prompt, accurate, and objective minutes for associations in every field. Since 2014, the company has provided minute taking services for over 40,000 meetings for more than 3,000 organizations across North America. Its cohort of over 100 professionally trained minute takers in the U.S. and Canada undergoes rigorous training in industry best practices that help make association meetings more effective and allow staff to focus on the meeting and what they do best.